At Metropolitan Reporting Bureau, your privacy is very
important to us. We appreciate our customers and understand the value of
protecting your rights. We hope to address all of your concerns through this
list of privacy-related Frequently Asked Questions.
Why does Metropolitan Reporting Bureau need my personal Information?
|We use your name, email
address, phone number and mailing address to process your orders. We keep your
information private and do not sell any information about our customers to a
third party. This information is stored in a secure database, and is only
accessible to Metropolitan Reporting Bureau employees with proper clearance.
What is SSL and how does it protect my privacy?
|We use Secure Socket
Layer (SSL) technology for mutual authentication, data encryption and data
integrity- all to ensure secure transactions for our customers. SSL is the
industry standard security protocol to encode sensitive information. SSL
creates a shared digital key, which only lets the sender and the receiver of
the transmission scramble or unscramble information. To everyone else, even the
servers relaying the message, the SSL transmission is indecipherable. SSL
encryption can only be broken by intercepting the encrypted message, recording
it, and using a computer to try every possible combination until the key is
cracked. Most keys range from 40 to 1,024 digits long...as you can imagine, the
number of possible combinations can be into the billions and beyond!
Ok, so how about encryption?
|Encryption is based on
the mathematical scrambling and unscrambling of messages. The type of
encryption we use assigns two keys - one is a public key and one is a private
key. When you send us a message, you use our public key to encrypt your
message. Once we receive your encrypted message, we use the private key to
decode it. The same key cannot both encrypt and decrypt information. So,
information encrypted using the private key can only be decrypted using the
public key, and vice versa- ensuring the security of your information.
I've heard a lot about Secure Sites. What does that mean?
|Before completing any
transaction on a website, you should make sure it is a Secure Site. Being on a
Secure Site means you are connected under the cloak of SSL security. You can
tell if you are on a Secure Site if you see a padlock or key somewhere along
the bottom of your browser's window. If the lock is closed or if the key is
unbroken, you are dealing with a Secure Site.
What are cookies and how do they affect my privacy?
|Simply put, a "cookie"
is a small file that serves as an identifier stored on your machine. Although
instance, when you are ready to order a report, you only need to sign-in as
opposed to entering all of your account information again. A cookie can also
save your password so you do not need to enter it each time you visit our site
from your PC.
What if I still do not feel my online transaction is secure?
|We will be happy to
assist you with your order over the phone at 1-800-245-6686.